Their original info can be found here: Info on Shaw’s Email Settings & Limits. I like to make notes on this because I find Shaw’s website very hard to navigate. This post will list all of Shaw’s Email settings as well as all the Email limits, server names etc.
Email Service Details (Business info NOT Home Users)
Shaw Business Internet gives you dependable POP3, IMAP, SMTP, and Web-based email access. For the technical details and capabilities of these services, check the charts below.
Server Addresses
IMAP, POP3, SMTP
mail.shawcable.com
Web-based email access
webmail.shawcable.com
Manage email services
manage.shawcable.com
Storage Limits
Mailbox size
100 MB
Maximum number of messages that can be stored in a mailbox
3000
Email Account Format
Entrepreneur Package
yourname@shawbiz.ca
Server Connect Package
yourname@shawbiz.ca
SOHO Package
Business Package
With own domain:
yourname@yourdomain.com
With no domain, choice of:
yourname@shawbiz.ca
yourname@shawlink.ca
yourname@shawcable.com
Sending Limits
Maximum outbound message size: Sending through SMTP server
7 MB before encoding
(10 MB total)
Maximum outbound message size: Sending through Webmail
5 MB before encoding
(7 MB total)
Maximum number of recipients per message
400
Maximum number of messages that can be sent per day*
5000
Other Features
Autoreply
Maximum autoreply message length is 400 characters
Forwarding
Messages can be forwarded to multiple email addresses.
Port 25 Filter
Port 25 Filter
Connections made to Port 25 (the standard SMTP port for outbound email) that are not directed toward a Shaw Email server are blocked.
In an effort to reduce the volume of Unsolicited Bulk Email (SPAM), any outbound traffic on Port 25 that is not directed toward a Shaw Email Server is blocked.
If you connect to third-party mail systems to send email you must ensure that you:
- Obtain an alternate port number from your third-party email provider
OR
- Subscribe to Shaw Business Internet services using a static IP address and DOCSIS modem
Port 25 filtering will NOT affect you if:
- You use Shaw’s Email Servers to send email
- You only connect to third-party mail systems to receive email, but still use Shaw’s Email Server to send email
- You subscribe to a Shaw Business Internet package that includes both a Static IP and a DOCSIS modem
*For the purpose of these sending limits, Shaw defines an email message as a single message sent to a single recipient address. A single message sent to three recipient addresses would therefore count as three messages against the daily limit.
Email Service Details (Home Users NOT business accounts)
Shaw High-Speed Internet gives you dependable POP3, SMTP, and Web-based email access. Check below for the technical details and capabilities of these services.
- Server Addresses
- Routers and Shaw Servers
- Storage Limits
- Sending Limits
- Receiving Limits
- Other Features
- Port 25 Block
Server AddressesPOP3, SMTP shawmail Web-based email access webmail.shaw.ca Remote POP Access pop.shaw.ca Create new email addresses create.shaw.ca Manage existing email addresses manage.shaw.ca NEW! Remote Email Access: Receive emails to your computer from a non-Shaw Internet connection using Remote POP Access. If you are experiencing problems accessing Shaw servers with home network routers, please refer to Routers and Shaw Server Names.
Mailbox size 1 GB Maximum number of messages that can be stored in a mailbox 100,000 Maximum outbound message size: Sending through SMTP server 20 MB before encoding
(28 MB total)Maximum outbound message size: Sending through Webmail
(No single attachment can be larger than 5MB)20 MB before encoding
(28 MB total)Maximum number of recipients per message 128 Maximum number of messages that can be sent per day 1000 Maximum inbound message size 20 MB while within mailbox limit Detected spam or virus content User configurable (default is to delete) Autoreply Maximum autoreply message length is 400 characters Forwarding Messages can be forwarded to a single email address only Port 25 Block
Port 25
BlockConnections made to Port 25 (the standard SMTP port for outbound email) that are not directed toward a Shaw Email server are blocked. In an effort to reduce the volume of Unsolicited Bulk Email (SPAM), any outbound traffic on Port 25 that is not directed toward a Shaw Email Server is blocked.
If you connect to third-party mail systems to send email you must ensure that you:
- Obtain an alternate port number from your third-party email provider
OR
- Subscribe to Shaw Business Internet services using a static IP address and DOCSIS modem
Port 25 Block will NOT affect you if:
- You use Shaw’s Email Servers to send email
- You only connect to third-party mail systems to receive email, but still use Shaw’s Email Server to send email
- You subscribe to a Shaw Business Internet package that includes both a Static IP and a DOCSIS modem
*For the purpose of these sending limits, Shaw defines an email message as a single message sent to a single recipient address. A single message sent to three recipient addresses would therefore count as three messages against the daily limit.
Ryan says
UPDATED:
http://www.shaw.ca/en-ca/HelpSupport/InternetSupport/Residential/Email/ServiceDetails.htm
Jared Heinrichs says
Thanks Ryan!
Bob Gilbert says
Has anybody encountered the following? A message within the Shaw world sent to about 30 BCC’d recipients where the system apparently drops messages to one or more recipients at random. The dropped recipients can be Shaw or non-Shaw.
Thanks
Bob