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You are here: Home / Winnipeg / ISP / Info on Shaw’s Email Settings & Limits

Jun 17, 2009 By Jared Heinrichs 3 Comments

Info on Shaw’s Email Settings & Limits

Shaw Logo Their original info can be found here: Info on Shaw’s Email Settings & Limits. I like to make notes on this because I find Shaw’s website very hard to navigate. This post will list all of Shaw’s Email settings as well as all the Email limits, server names etc.

Email Service Details (Business info NOT Home Users)

Shaw Business Internet gives you dependable POP3, IMAP, SMTP, and Web-based email access. For the technical details and capabilities of these services, check the charts below.

Server Addresses

IMAP, POP3, SMTP
mail.shawcable.com

Web-based email access
webmail.shawcable.com

Manage email services
manage.shawcable.com

Storage Limits

Mailbox size
100 MB

Maximum number of messages that can be stored in a mailbox
3000

Email Account Format

Entrepreneur Package
yourname@shawbiz.ca

Server Connect Package
yourname@shawbiz.ca

SOHO Package

Business Package

With own domain:
yourname@yourdomain.com

With no domain, choice of:
yourname@shawbiz.ca
yourname@shawlink.ca
yourname@shawcable.com

Sending Limits

Maximum outbound message size: Sending through SMTP server
7 MB before encoding
(10 MB total)

Maximum outbound message size: Sending through Webmail
5 MB before encoding
(7 MB total)

Maximum number of recipients per message
400

Maximum number of messages that can be sent per day*
5000

Other Features

Autoreply
Maximum autoreply message length is 400 characters

Forwarding
Messages can be forwarded to multiple email addresses.

Port 25 Filter

Port 25 Filter

Connections made to Port 25 (the standard SMTP port for outbound email) that are not directed toward a Shaw Email server are blocked.
In an effort to reduce the volume of Unsolicited Bulk Email (SPAM), any outbound traffic on Port 25 that is not directed toward a Shaw Email Server is blocked.
If you connect to third-party mail systems to send email you must ensure that you:

  • Obtain an alternate port number from your third-party email provider

OR

  • Subscribe to Shaw Business Internet services using a static IP address and DOCSIS modem

Port 25 filtering will NOT affect you if:

  • You use Shaw’s Email Servers to send email
  • You only connect to third-party mail systems to receive email, but still use Shaw’s Email Server to send email
  • You subscribe to a Shaw Business Internet package that includes both a Static IP and a DOCSIS modem

*For the purpose of these sending limits, Shaw defines an email message as a single message sent to a single recipient address. A single message sent to three recipient addresses would therefore count as three messages against the daily limit.

Email Service Details (Home Users NOT business accounts)

Shaw High-Speed Internet gives you dependable POP3, SMTP, and Web-based email access. Check below for the technical details and capabilities of these services.

  • Server Addresses
  • Routers and Shaw Servers
  • Storage Limits
  • Sending Limits
  • Receiving Limits
  • Other Features
  • Port 25 Block
    Server Addresses

    POP3, SMTP shawmail
    Web-based email access webmail.shaw.ca
    Remote POP Access pop.shaw.ca
    Create new email addresses create.shaw.ca
    Manage existing email addresses manage.shaw.ca
    NEW! Remote Email Access: Receive emails to your computer from a non-Shaw Internet connection using Remote POP Access.

    Routers and Shaw Servers

    If you are experiencing problems accessing Shaw servers with home network routers, please refer to Routers and Shaw Server Names.

    Storage Limits

    Mailbox size 1 GB
    Maximum number of messages that can be stored in a mailbox 100,000

    Sending Limits

    Maximum outbound message size: Sending through SMTP server 20 MB before encoding
    (28 MB total)
    Maximum outbound message size: Sending through Webmail
    (No single attachment can be larger than 5MB)
    20 MB before encoding
    (28 MB total)
    Maximum number of recipients per message 128
    Maximum number of messages that can be sent per day 1000

    Receiving Limits

    Maximum inbound message size 20 MB while within mailbox limit
    Detected spam or virus content User configurable (default is to delete)

    Other Features

    Autoreply Maximum autoreply message length is 400 characters
    Forwarding Messages can be forwarded to a single email address only

    Port 25 Block

    Port 25
    Block
    Connections made to Port 25 (the standard SMTP port for outbound email) that are not directed toward a Shaw Email server are blocked.

    In an effort to reduce the volume of Unsolicited Bulk Email (SPAM), any outbound traffic on Port 25 that is not directed toward a Shaw Email Server is blocked.

    If you connect to third-party mail systems to send email you must ensure that you:

    • Obtain an alternate port number from your third-party email provider

    OR

    • Subscribe to Shaw Business Internet services using a static IP address and DOCSIS modem

    Port 25 Block will NOT affect you if:

    • You use Shaw’s Email Servers to send email
    • You only connect to third-party mail systems to receive email, but still use Shaw’s Email Server to send email
    • You subscribe to a Shaw Business Internet package that includes both a Static IP and a DOCSIS modem

    *For the purpose of these sending limits, Shaw defines an email message as a single message sent to a single recipient address. A single message sent to three recipient addresses would therefore count as three messages against the daily limit.

Filed Under: ISP

Comments

  1. Ryan says

    Jan 18, 2011 at 1:38 pm

    UPDATED:
    http://www.shaw.ca/en-ca/HelpSupport/InternetSupport/Residential/Email/ServiceDetails.htm

  2. Jared Heinrichs says

    Jan 18, 2011 at 3:45 pm

    Thanks Ryan!

  3. Bob Gilbert says

    May 7, 2012 at 3:21 pm

    Has anybody encountered the following? A message within the Shaw world sent to about 30 BCC’d recipients where the system apparently drops messages to one or more recipients at random. The dropped recipients can be Shaw or non-Shaw.
    Thanks
    Bob

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