Info on Shaw’s Email Settings & Limits

Their original info can be found here: Info on Shaw’s Email Settings & Limits. I like to make notes on this because I find Shaw’s website very hard to navigate. This post will list all of Shaw’s Email settings as well as all the Email limits, server names etc.

Email Service Details (Business info NOT Home Users)

Shaw Business Internet gives you dependable POP3, IMAP, SMTP, and Web-based email access. For the technical details and capabilities of these services, check the charts below.

Server Addresses

IMAP, POP3, SMTP
mail.shawcable.com

Web-based email access
webmail.shawcable.com

Manage email services
manage.shawcable.com

Storage Limits

Mailbox size
100 MB

Maximum number of messages that can be stored in a mailbox
3000

Email Account Format

Entrepreneur Package
yourname@shawbiz.ca

Server Connect Package
yourname@shawbiz.ca

SOHO Package

Business Package

With own domain:
yourname@yourdomain.com

With no domain, choice of:
yourname@shawbiz.ca
yourname@shawlink.ca
yourname@shawcable.com

Sending Limits

Maximum outbound message size: Sending through SMTP server
7 MB before encoding
(10 MB total)

Maximum outbound message size: Sending through Webmail
5 MB before encoding
(7 MB total)

Maximum number of recipients per message
400

Maximum number of messages that can be sent per day*
5000

Other Features

Autoreply
Maximum autoreply message length is 400 characters

Forwarding
Messages can be forwarded to multiple email addresses.

Port 25 Filter

Port 25 Filter

Connections made to Port 25 (the standard SMTP port for outbound email) that are not directed toward a Shaw Email server are blocked.
In an effort to reduce the volume of Unsolicited Bulk Email (SPAM), any outbound traffic on Port 25 that is not directed toward a Shaw Email Server is blocked.
If you connect to third-party mail systems to send email you must ensure that you:

• Obtain an alternate port number from your third-party email provider

OR

• Subscribe to Shaw Business Internet services using a static IP address and DOCSIS modem

Port 25 filtering will NOT affect you if:

• You use Shaw’s Email Servers to send email
• You only connect to third-party mail systems to receive email, but still use Shaw’s Email Server to send email
• You subscribe to a Shaw Business Internet package that includes both a Static IP and a DOCSIS modem

*For the purpose of these sending limits, Shaw defines an email message as a single message sent to a single recipient address. A single message sent to three recipient addresses would therefore count as three messages against the daily limit.

Email Service Details (Home Users NOT business accounts)

Shaw High-Speed Internet gives you dependable POP3, SMTP, and Web-based email access. Check below for the technical details and capabilities of these services.

• Server Addresses
• Routers and Shaw Servers
• Storage Limits
• Sending Limits
• Receiving Limits
• Other Features
• Port 25 Block
  Server Addresses

  POP3, SMTP	shawmail
  Web-based email access	webmail.shaw.ca
  Remote POP Access	pop.shaw.ca
  Create new email addresses	create.shaw.ca
  Manage existing email addresses	manage.shaw.ca
  NEW! Remote Email Access: Receive emails to your computer from a non-Shaw Internet connection using Remote POP Access.

  Routers and Shaw Servers

  If you are experiencing problems accessing Shaw servers with home network routers, please refer to Routers and Shaw Server Names.

  Storage Limits

  Mailbox size	1 GB
  Maximum number of messages that can be stored in a mailbox	100,000

  Sending Limits

  Maximum outbound message size: Sending through SMTP server	20 MB before encoding (28 MB total)
  Maximum outbound message size: Sending through Webmail (No single attachment can be larger than 5MB)	20 MB before encoding (28 MB total)
  Maximum number of recipients per message	128
  Maximum number of messages that can be sent per day	1000

  Receiving Limits

  Maximum inbound message size	20 MB while within mailbox limit
  Detected spam or virus content	User configurable (default is to delete)

  Other Features

  Autoreply	Maximum autoreply message length is 400 characters
  Forwarding	Messages can be forwarded to a single email address only

  Port 25 Block

  Port 25 Block

  Connections made to Port 25 (the standard SMTP port for outbound email) that are not directed toward a Shaw Email server are blocked. In an effort to reduce the volume of Unsolicited Bulk Email (SPAM), any outbound traffic on Port 25 that is not directed toward a Shaw Email Server is blocked. If you connect to third-party mail systems to send email you must ensure that you: Obtain an alternate port number from your third-party email provider OR Subscribe to Shaw Business Internet services using a static IP address and DOCSIS modem Port 25 Block will NOT affect you if: You use Shaw’s Email Servers to send email You only connect to third-party mail systems to receive email, but still use Shaw’s Email Server to send email You subscribe to a Shaw Business Internet package that includes both a Static IP and a DOCSIS modem

  *For the purpose of these sending limits, Shaw defines an email message as a single message sent to a single recipient address. A single message sent to three recipient addresses would therefore count as three messages against the daily limit.