Are you getting the error: Mitel Unified Communicator Advanced has stopped working. A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available error?
Here’s what the error looks like:
The most likely reason you are getting this error is because of a corrupt Mitel Profile. This can happen for many reasons but the main reason for this message is after you apply an upgrade from a previous version. You can most likely just delete the profile but to be on the safe side follow these steps:
You will need to:
- Remove the Mitel Software
- Delete your Mitel Profile
- Re-install the Mitel
- Run Mitel App and let it build a new profile
To delete your Mitel profile on Windows Vista and higher go to:
You can either delete the folder or rename it to something else. In this example I renamed it “OLD-Mitel”. When you run the UCA the next time it will re-create the folder with the needed files.