This post will go over this error you might see if you are using Exchange and using an external SMTP server. The reason why you are receiving the error: “Sending’ reported error (0x80070057) : ‘Could not complete the operation. One or more parameter values are not valid.” is that the contact you are trying to send to is of type “EX” instead of “SMTP”.
I was banging my head today when I came across this error: “Sending’ reported error (0x80070057) : ‘Could not complete the operation. One or more parameter values are not valid.”!
A company I was at was using exchange as a glorified backup repository. This actually works quite nice in that all the email is stored in one database and is easy to backup. It even better that they are a non-profit so they basically paid peanuts for the software.
The reason why they were getting this error is that their internal email addresses matched those on the ISP server.
So instead of sending the email via SMTP like they should they were trying to send emails using EX type.
Here are steps needed to take to address the contacts that are set to use EX instead of SMTP.
The most likely cause of the Outlook (x80070057) error or trouble sending TMP emails is:
You can do this easily by:
2.) Create a new email
3.) Click the “To” button.
4.) Make sure that your computer is trying to pull from your local contacts instead of “Global Address List”.
5.) Scan the list of contacts. Most of the contacts should be of SMTP type. You might find some that look like this “Help Desk” example:
6.) Make sure that you write down ALL contacts that have the “EX” type. I this case I would just have to write down “Help Desk”. Close all windows till you are back to Outlook and are in your inbox.
7.) Click on “Contacts” in outlook.
*NOTE* You will need to do the next few steps for every contact that is of “EX” type.
8.) Find the first contact in your list you made in step 6 and double click it.
9.) In the Email section completely remove the email address. Type without quotes:
“smtp:email@example.com” . Do NOT just type “smtp:”before the email you
will not fool the program!
10.) Click the little “Address book” icon beside the email address.
11.) Right Click the email address and select Outlook Properties
12.) You will now have to remove the “smtp:” like so.
After removing “smtp:”
13.) click Ok.
14.) Click in the “Web Page Address:” Field. You will notice that the “Display as” is now
the same as the email properties.
15.) Click Save and Close.