Thank you for taking the time to speak with me today about upgrading your custom vanity domain name (CVDN) email account(s). To recap our conversation for you:
- MTS will upgrade your email service on the evening of April 15.
- Please make the setting changes below to your email client prior to April 15, 2010. Please do not remove your existing settings until after April 15 as this will cause you to stop receiving email. After your email has been upgraded successfully you must remove your old pop.mts.net settings.
Setting information:
- POP Server: mail.mtsbiz.net
- POP Port: 995
- SSL Enabled: Yes
- SMTP Server: mail.mtsbiz.net
- SMTP Port: 587
- SSL Enabled: Yes
- SMTP Authentication: Yes
- IMAP Server: mail.mtsbiz.net
- IMAP Port: 993
- SSL Enabled: Yes
For help configuring your email client, go to http://www.mts.ca/businessemailsettings for step-by-step instructions.
- There will be a ten-day freeze for email administration changes between April 5 and April 15. If you make administration changes (e.g.: adding new or removing old mailboxes, changing a mailbox password) during this time, they’ll need to be made again after the upgrade is complete.
- To avoid error messages, your old email settings must be removed after the cut-over date.
- For mailbox access and management after April 15, login to Easymail (Website OS) at http://hosting.mtsbiz.net. Login using your domain and password, click Email, then click Easymail Setup 3.
- If you had previously acquired additional email products (e.g.: additional email accounts or an email hosting plan) you may notice a change on your monthly invoice. In all cases, these changes will reflect an amount equal to or less than the amount shown on your previous invoice.
As a CVDN email webmail user, please remember to back-up your webmail messages, as they will not be moved as part of the new Business Email upgrade. Starting April 16 to login to webmail you will use webmail.mtsbiz.net
Thanks again for your time. We will email you once more upon successful completion of the upgrade.
If you have any questions, please email us at businessinternet@mtsallstream.com.
